How to Sign In to Hushmail
Sign in to Hushmail on the web, complete two-step verification, sign in from Outlook or Apple Mail with a security code, and fix failed sign-ins.
Hushmail's sign-in is a two-screen process: your full email address first, then your password. If you've turned on two-step verification, there's a code as well — and email programs handle that code differently from the website. Not a customer yet? See signing up for Hushmail.
Sign in on the web
- Go to secure.hushmail.com/mail.
- Enter your complete Hushmail email address and click Continue.
- Type your password and click Sign In. You'll go straight to your inbox.
With two-step verification
The first time you sign in on a device after turning on two-step verification, Hushmail asks for a verification code — sent by text message, by email to a backup address or through a smartphone app, depending on how you set it up. Entering it registers that device. Hushmail also gives you a backup verification code: keep it safe, because it gets you in if you can't receive codes by phone or backup email.
Signing in from Outlook, Apple Mail or a phone app
Email programs use your full Hushmail address as the username. Without two-step verification, the password is your normal Hushmail password. With two-step verification turned on, programs don't use the sign-in codes; instead:
- In Hushmail, open the menu in the upper-right corner → Preferences → Security.
- Scroll to the section about using a desktop or mobile email application. It shows your password followed by a 20-character security code.
- In the program's password field, type your Hushmail password, a space, then the 20-character code (including its spaces). Don't add a space at the end.
Some programs ask for the password separately for incoming and outgoing mail — enter it the same way in both. Servers and ports are in Hushmail server settings.
If you can't sign in
- Check that Caps Lock is off — passwords are case-sensitive.
- Make sure you entered your full email address, not just the part before the @.
- If your browser saved the password, you may be able to look it up in the browser's saved passwords.
- Use an up-to-date, supported browser — see Hushmail troubleshooting.
Forgotten the password? Read Hushmail password reset before anything else: for personal accounts, Hushmail can't reset it.
How this guide was checked · October 2026
Verified against 4 official sources
Every step, setting and limit in this guide was checked against the provider’s own documentation on help.hushmail.com. Anything we couldn’t confirm was left out.
Questions
Frequently asked questions
Where do I sign in to Hushmail?
Go to secure.hushmail.com/mail, enter your full email address, click Continue, then type your password and click Sign In.
How do I use Hushmail in Outlook with two-step verification?
Type your Hushmail password, a space, then the 20-character security code shown under Preferences → Security.
What is the Hushmail backup verification code?
A code Hushmail gives you after you turn on two-step verification. It lets you sign in if you can't receive codes by phone or backup email.
Why can't I sign in to Hushmail?
Check Caps Lock, use your full email address, and try a supported, up-to-date browser.
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